Further to the scenario of the specs (not) being delivered from the UK, I decided to play them at their own game.
They had obviously decided that the paper copies of the documents they requested, and which I had sent by their own registered post, were not to their liking, so they started sending me e-mails requesting the same s**t again, only online.
So I started going online and attaching anything, and everything, and forwarding it to them. I fiendishly decided I might as well get (more than) the value of the goods from their efforts to chase documents.
I reckon I sent them about 10 items - which were the things they requested, only upside down, unreadable, duplicated etc., etc.
I was actually starting to enjoy myself.
Today I sent off the third or fourth copy of the original invoice - and suddenly they cracked and the system showed they finally had everything - to the extent they sent me the bill for the customs which was to be paid.
Actually not bad, as they only wanted 10% IVA / VAT
oh, - plus management charges, plus handling charges, plus distribution charges and plus more IVA.
In all, they managed to get to a total of 62€ against an item that was valued at 93€.
66% mark-up is some buggeration.
Unfortunately for them there is a final box on their form, which is the nuclear option.
Stuff all this, just return to sender.
Ticked and done.
Now to hassle the vendor about his faux lack of knowledge about the systems being operated over here. He can either refund my money - and swallow a pair of prescription glasses, or forward them to Anne.
Who know, they might just turn up in our post-box here in a Jiffy bag marked "low value gift"!
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