We have had a bank account in Gib for some time as it proved a convenient way of getting the sterling pension into a bank "within reach", which then allowed us to gain access to cash.
Of course with Covid, that access had dwindled to zero, so luckily we now have Transferwise which is my currency exchange of choice and which now provides debit cards which work in the currencies of your choice.
The original bank I used in Gib was Barclays, but they bailed out a few years ago. We then switched to a Danish bank called Jyske - but they too got cold feet and sold to a local group named Trusted Novus Bank.
A few days ago I received a letter from them telling me that as I am a UK passport holder / spanish resident, they had decide that they no longer wished to offer me banking services.
Yes, I am a legal, tax-paying brit in spain, with all the documentation to prove it, and with a kosher bank account accruing a legitimate pension - so they don´t want me.
Says a lot for their business model.
Anyway, I called them up and told them I would transfer it online to another bank. They said it would be better if they did the transfer, for which they would charge me.
Excuse me - you want to do a slow transfer manually and charge me, rather than me doing it instantaneously over the web?
Well, when you put it like that....
I transferred a few quid to make sure the forms and details were correct, then did the whole caboodle.
Few quid went ok, large amount not.
Called bank again and asked whether they had omitted to mention some sort of authorisation requirement
Yes they had - but it will be done "immediately".
Now all moved.
Stuff ´em all.
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